Brad Domitrovich

PR Zealot, Speaker, Educator

Notes

Keeping customers the priority …
Customer service rule #1: Keep customers the priority.
By focusing on our customers, our stakeholders, we can better serve their needs.
Sometimes our customers feel that they are just a number in the system. It’s our job to add the personal touch to offer them assistance.
No matter how big a district we become, it is important that all levels of employees take the time to offer parents and community members top notch customer service.

Keeping customers the priority …

Customer service rule #1: Keep customers the priority.

  • By focusing on our customers, our stakeholders, we can better serve their needs.
  • Sometimes our customers feel that they are just a number in the system. It’s our job to add the personal touch to offer them assistance.
  • No matter how big a district we become, it is important that all levels of employees take the time to offer parents and community members top notch customer service.

Filed under Brad Domitrovich customer service customers priority